HiPing: README
=====================

Please read this file carefully (especially "Installation" chapter)
before installing the program to your computer.

Contents
--------

  Program Information
  Company Information
  Description
  Installation
  History
  Registration
  Copyright and License
  Technical Support

Program Information
-------------------

Program Archive Name:
  hiping.zip

Program Name:
  HiPing

Program Version:
  1.3

Program Release Date:
  October 2, 2002

Program Description:
  Hosts monitoring utility

Target OS:
  Windows 95/98/NT/2000/Me/XP

Software Type:
  Shareware ($29.95)

Company Information
-------------------

Company Name:
  K&G Software Group

Contact E-Mail Address:
  info@kgsoft.com

Contact WWW URL:
  http://www.kgsoft.com/

Contact Postal Address:
  Rua dos Douradores, 72-2 Esq
  Lisbon 1100 Portugal

Description:
------------

HiPing is useful in testing and debugging TCP/IP troubles. It 
transmits an ICMP echo datagram to a remote system. If the 
remote returns the message, the connection is considered valid. 
If the remote system does not echo the message, it only means 
that the remote system did not respond. That is, a lack of a 
response can be caused by a number of different reasons (you are 
not connected to the network, the remote may not be connected, 
the remote may not support echo requests, or it may just be too 
busy to reply). HiPing supports command line parameters and HTML 
file format reports.

Installation:
-------------

Unzip from archive.

Double-click on the file "Setup.exe" to run the HiPing Setup
Wizard. HiPing Setup Wizard would automatically setup and
install the whole program under a minute!
Go to "Start" -> "Programs" -> "HiPing" and click on the
HiPing icon.

History
-------

See help file.

Registration
------------

See "order.txt" file.

Copyright and License
---------------------

See "license.txt" file.

Technical Support
-----------------

Before you contact us, please do the following:

 - Be sure that you're doing everything right. We all make mistakes
   sometimes... Be attentive.
 - Look at the Help file: it may already contain an answer to your
   question. A lot of people ask us something like "How Do I:", though
   the complete information is there.
 - Visit HiPing home page in the Internet at http://www.kgsoft.com/.
   It's a good chance that you'll find the newer version of HiPing
   there. If the serious bug has been found in the program, but the new
   version is not ready yet, we make the hot fix for it.

But if you still have a problem with HiPing and noting else helps,
please contact technical support at:

  support@kgsoft.com

Please inform us about the following:

 - HiPing version (from "About" dialog).
 - HiPing registered name (if you're a registered user)
 - Where did you get HiPing (HTTP or FTP site).
 - Windows 95/98/NT version (including service packs and other fixes
   installed), US or international, OEM or not.
 - Computer information: CPU type and speed, installed memory.
 - Description of your problem (as much information as possible to
   retrieve the problem).

Note: you may want to read the "How to Determine the Version of Windows 95
in Use" article by Microsoft. Use the following URL:

http://support.microsoft.com/support/kb/articles/q158/2/38.asp

In order to get the complete computer information (working under
Windows 95), open the Control Panel, click on "System" applet and press
"Print" on "Device Manager" tab.

If you have any comments or suggestions for the next releases, please
don't hesitate to post them to us.
