Patch CD (Star Office 6.0) Not Detected

Support knowledgebase (hmeyer_patchCD_SO6.0)

Symptom

You have tried to install the Star Office 6.0 Patch CD by way of the YaST2 module "Patch CD-Update". However, YaST2 reports that it cannot find any patches.

Cause

YaST2's attempt to mount the device /dev/cdrom fails.

You have probably activated the IDE-SCSI emulation for the CD or DVD drive at some stage after the installation, without modifying the link /dev/cdrom accordingly. This link was created by YaST2 during the first installation and it was then properly pointed to the IDE device.

Solution

Adapt the symbolic link /dev/cdrom accordingly.

Use the command hwinfo --cdrom to find out the device file where the symbolic link should point to:

The output of hwinfo will be similar to:

 15: SCSI 00.0: 10602 CD-ROM (DVD)
   [Created at scsi.230]
   Unique ID: zyP1.2Z4avO7oKvA
   Hardware Class: cdrom
   Model: "TOSHIBA SD-R2102"
   Vendor: "TOSHIBA"
   Device: "SD-R2102"
   Revision: "1A08"
   Serial ID: "327S200112"
   Driver: "ide-scsi"
   Device File: /dev/sr0
   Drive Speed: 24
   Volume ID: "SUPATCH.P01"
   Application: "Patch-CD_SuSE_Linux_8.0-2-StarOffice+KDE_(i386)"
   Publisher: "SuSE Linux AG, suse@suse.de"
   Preparer: "CD-Team, feedback@suse.de"
   Creation date: "2002053008393600"

The relevant information can be found in the line starting with Device File: the right device file in this case is /dev/sr0.

Execute the following commands:

  cd /dev
  rm cdrom
  ln -s /dev/sr0 cdrom

Important: Replace sr0 with the device displayed in your hwinfo output.

Once this has been done, the Patch CD should be detected by the YaST2 module "Patch CD-Update".

Additional Note: If you have more than one CD-ROM device, it might be worthwhile checking if the Patch CD is looked for and found in one of the other drives.

IDE CD Writer

Package Installation from the CD with YaST2 Not Possible